Privacy Policy

At Frutable, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect and use information about you when you visit our website or make a purchase from us.

INFORMATION WE COLLECT

We collect information about you when you provide it to us directly, such as when you create an account, place an order, or sign up for our newsletter. The types of information we may collect include your name, email, delivery address, postal code, phone number, credit/debit card and other payment instrument details.

We will occasionally ask you to participate in optional surveys conducted either by us or through a third-party market research agency. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behaviour or history, preferences, and other such information that you may choose to provide, the participation of which would purely be voluntary in nature. We use this data to tailor your experience at our platform, providing you with content that we think you might be interested in and displaying the content according to your preferences.

We may also collect information about your use of our website, such as the pages you visit and the actions you take, as well as information about your device, including your IP address, browser type, and operating system.

We may collect this information using cookies and other tracking technologies. A cookie is a small data file that is stored on your device when you visit a website. We use cookies to help us understand how our customers use our website and to personalize and improve your experience. You can manage your cookie preferences by changing the settings on your browser.

USE OF YOUR INFORMATION

We use the information we collect about you to provide, maintain, and improve our products and services, as well as to communicate with you about your account and orders via email, phone and/or SMS.

We may also use your information to personalize your experience on our website, to send you marketing communications via email, phone and/or SMS and to improve our website and products.

SHARING OF YOUR INFORMATION

• We may share your information with third parties for the following purposes:
• To fulfil your orders and process payments
• To provide customer service and support
• To analyse and improve our products and services
• To send you marketing communications, if you have opted in to receive them
• We may also share your information if we are required to do so by law, or in the event of a merger, acquisition, or bankruptcy.

LINKS TO OTHER SITES

Our Platform may provide links to other websites or applications that may collect personal information about you. We are not responsible for the privacy practices or the content of those linked websites.

SECURITY OF YOUR INFORMATION

We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect it. However, please note that no website or internet transmission is completely secure.

CHOICE/OPT-OUT

We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We encourage you to review this Privacy Policy regularly to stay informed about our collection, use, and sharing of your information.